Privacy Policy

1. Information we collect

When you register or use ElGhazawy, we may collect:

• Account details — name, phone number, email address, academic year, and password (stored securely hashed).
• Registration documents — transfer receipt images submitted during sign-up for account verification.
• Usage data — questions attempted, exam results, session activity, and progress within the platform.
• Technical data — browser type, device information, and logs needed to operate and secure the service.

2. How we use your information

We use collected information to:

• Provide access to the question bank and exam features scoped to your year.
• Verify student registrations and manage account status.
• Improve content, platform performance, and user experience.
• Communicate important updates about your account or the service.
• Protect the platform against fraud, abuse, and unauthorized access.

3. Sharing of information

We do not sell your personal data. Information may be shared only with authorized administrators and instructors for educational purposes, or when required by law. Service providers who help us host and operate the platform may process data on our behalf under strict confidentiality obligations.

4. Data retention

We retain account and learning data for as long as your account is active or as needed to provide the service. Registration documents and inactive accounts may be removed or archived according to our internal retention practices.

5. Security

We apply reasonable technical and organizational measures to protect your data, including access controls and secure storage. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your rights

Depending on applicable law, you may have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate information.
• Request deletion of your account and associated data, subject to legal or operational requirements.

To exercise these rights, contact us using the details on our Contact Us page.

7. Cookies and local storage

We use session cookies to keep you signed in and may use local storage for preferences such as theme selection. These are essential for core platform functionality.

8. Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the platform after changes constitutes acceptance of the revised policy.

9. Contact

For privacy-related questions, email privacy@elghazawy.com or visit our Contact Us page.